Refund/Cancellation Policy

PLEASE! DO NOT ASSUME A PERFECT FIT WITH YOUR NEW GARMENT. HAVE YOUR STUDENT TRY ON CLOTHES

BEFORE LAUNDERING OR PLACING A LOGO ON THE GARMENT.

NELSON SCHOOL SUPPLY PRODUCT GUARANTEE

Nelson School Supply guarantees our products from defects in quality and workmanship with an exchange of the SAME SIZE AND PRODUCT, however, our guarantee does not include everyday normal wear and tear.  Exchange will be given: 1. To the original customer.  2. With the packing slip or receipt.  3.  Defective items must be laundered before returning to Nelson School Supply.

  • You may return your purchase WITHIN 4 MONTHS of purchase date for a merchandise refund at Nelson School Supply or ship directly to our store.
  • A prompt refund will be issued in the same payment method as the original purchase.
  • No refunds or exchanges will be made on items washed, worn, altered, with tags removed or name/logo  written in or on garment.
  • Special sizes CANNOT be returned for REFUND OR EXCHANGE.

HOW TO RETURN YOUR PURCHASE FOR REFUND

  • Fold clothing the same way it was received.
  • Return merchandise to Nelson’s at our store.
  • Include with items the original receipt of purchase.
  • Refund will be given via same means as purchase. (cash, credit card)

Nelson School Supply – 419 N 11th St Boise, ID 83702

HOW TO EXCHANGE MERCHANDISE

  • Fold clothing the same way it was received
  • Return merchandise to Nelson School Supply.
  • Include with items the original receipt of purchase.